Ekoni

Terms for custom orders

1. Nature of the custom order

The ordered product is custom-made, based solely on the measurements and requirements provided by the customer.

The ordered product is custom-made, based solely on the measurements and specifications provided by the customer.


2. Validity of the order

The order becomes final upon payment of the agreed deposit.

The order becomes final upon payment of the specified deposit.


3. Cancellation option

The order may be cancelled within 3 days of placement without justification, in which case the deposit is refunded in full.
After 3 days the order becomes final and the deposit is non-refundable.

The order can be cancelled within 3 days without justification, and the deposit will be fully refunded.
After 3 days, the order is considered final, and the deposit is non-refundable.


4. Balance and shipping

The remaining balance and postage must be paid by bank transfer in advance.
The parcel is only posted once the full amount has been received.

The remaining balance and postage must be paid in advance.
The package will only be shipped after full payment has been received.


5. Completion time

The completion deadline runs from the date and place of the order.

The delivery deadline is calculated from the date and place of order placement.


6. Measurements and liability

The customer must provide accurate data and measurements.
We accept no liability for discrepancies arising from incorrect or inaccurate data.

The customer is responsible for providing accurate data and measurements.
We do not take responsibility for discrepancies resulting from incorrect or inaccurate information.


7. Collection and delivery

The product is collected in person at a previously agreed time, or sent by post as agreed.

The product may be collected in person at a previously agreed time, or delivered by post according to the agreement.

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